jjl16 Privacy Policy

01 Introduction

jjl16 is a PAGCOR-regulated online casino and sports betting platform built for Filipino players. We understand that when you play on jjl16 — whether you are spinning slots from Manila, betting on PBA games from Cebu, or enjoying live casino from Davao — you are trusting us with sensitive personal information. That trust is something we take seriously and protect with every resource available to us.

This Privacy Policy sets out in plain language how jjl16 collects, processes, stores, shares, and protects your personal data. It also explains your rights as a data subject under Philippine law, including the right to access, correct, delete, and object to the processing of your personal information. Our practices comply fully with Republic Act No. 10173 (the Data Privacy Act of 2012, or "DPA"), its Implementing Rules and Regulations, and all applicable issuances from the National Privacy Commission (NPC) of the Philippines.

02 Data Controller

For the purposes of the Data Privacy Act of 2012, jjl16 (operating the website jjl16.net) is the Personal Information Controller (PIC) in respect of all personal data collected through the jjl16 platform. This means jjl16 determines the purposes and means of processing your personal information and bears the primary responsibility for ensuring that processing is carried out lawfully, fairly, and transparently.

jjl16 has appointed a Data Protection Officer (DPO) to oversee compliance with the DPA and to serve as the primary point of contact for data subjects exercising their rights under this Policy. You may reach the jjl16 DPO at the contact details provided in Section 14 of this Policy.

03 Data We Collect

jjl16 collects only the personal data that is necessary and proportionate to operate a safe, compliant, and enjoyable online gaming platform for Filipino players. The categories of personal data we collect include:

3.1 Identity & Registration Data

3.2 KYC & Verification Data

To comply with Philippine anti-money laundering regulations (Republic Act No. 9160, as amended by RA 10365) and PAGCOR KYC requirements, jjl16 collects documentary evidence to verify your identity and address. This may include scanned copies or photographs of valid Philippine government-issued IDs such as a passport, SSS Unified Multi-Purpose ID (UMID), PhilHealth ID, Postal ID, or driver's licence. We may also request proof of address documents such as recent utility bills or bank statements issued by BPI, BDO, or Metrobank.

3.3 Financial & Transaction Data

3.4 Gaming & Betting Activity Data

jjl16 records data relating to your gaming activity on the platform, including game sessions, bet amounts and outcomes, bonus redemption history, win/loss records, and activity on specific game types such as slots, bingo, Hi-Lo, Double Fortune, and live casino. This data is used for account management, responsible gaming monitoring, regulatory reporting to PAGCOR, and fraud detection purposes.

3.5 Technical & Device Data

3.6 Communications Data

When you contact jjl16 customer support — whether via email, live chat, or any other channel — we retain records of those communications, including the content of your messages, any attachments provided, and the resolution of your query. This enables us to maintain accurate support records and improve our service quality for Filipino players.

04 How We Collect Your Data

jjl16 collects your personal data through the following means:

• Direct collection: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion on the jjl16 platform.
• Automated collection: Through cookies, web beacons, and similar tracking technologies as you browse and interact with the jjl16 website. See Section 9 for full details.
• Third-party payment providers: When you transact via GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, Coins.ph, or USDT payment channels, relevant transaction confirmation data is shared with jjl16 by those providers.
• Identity verification services: jjl16 may use third-party KYC and identity verification service providers to validate the authenticity of documents submitted by Players.
• Fraud and compliance screening: jjl16 may receive data from anti-fraud and anti-money laundering screening services to identify and prevent illegal activity on the platform.

05 Purpose & Legal Basis for Processing

jjl16 processes your personal data only where we have a lawful basis to do so. Under the Data Privacy Act of 2012, the legal bases we rely on are:

• Contractual necessity: Processing required to provide you with the jjl16 gaming service, manage your account, process deposits and withdrawals, and fulfil our obligations under the jjl16 Terms & Conditions.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR reporting requirements, anti-money laundering obligations under RA 9160, KYC requirements, and tax reporting obligations.
• Legitimate interests: Processing carried out to prevent fraud, ensure platform security, improve the jjl16 product, conduct responsible gaming monitoring, and protect the integrity of games offered on the platform.
• Consent: Where required by law or where processing is not strictly necessary for contract or legal compliance purposes — for example, sending you marketing communications about jjl16 promotions — jjl16 will seek your explicit, informed consent. You may withdraw this consent at any time.

06 Data Sharing & Third Parties

jjl16 does not sell your personal data to third parties. We share your data only where necessary and only with carefully selected partners who are bound by appropriate data processing agreements and confidentiality obligations. The categories of third parties with whom jjl16 may share your data include:

• PAGCOR and Philippine regulatory authorities: jjl16 is obligated to share player activity data, KYC records, and financial transaction reports with PAGCOR and other competent Philippine authorities as required by law and licence conditions.
• Payment service providers: Transaction data is shared with GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, Coins.ph, and USDT processors solely to facilitate deposits and withdrawals.
• Game technology providers: Certain game session and outcome data may be processed by jjl16's licensed game technology partners to deliver casino, slots, bingo, and live dealer game content.
• KYC and fraud prevention services: Identity documents and verification data may be shared with licensed third-party KYC service providers for the purpose of identity verification and anti-money laundering screening.
• IT infrastructure and cloud service providers: jjl16 uses reputable cloud hosting and IT infrastructure partners to operate the platform securely. These providers process data only on jjl16's instructions and under strict contractual protections.
• Professional advisers: jjl16's legal, audit, and accounting advisers may have access to personal data on a need-to-know basis where required to provide professional services.

07 Data Retention

jjl16 retains your personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable Philippine legal and regulatory obligations. The following retention periods apply as a general guideline:

• Account and identity data: Retained for the duration of your account relationship with jjl16, plus a minimum of five (5) years after account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, consistent with RA 9160 obligations and PAGCOR reporting requirements.
• KYC documents: Retained for the period required by PAGCOR and Philippine law, generally five (5) years from the end of the customer relationship.
• Gaming activity records: Retained for the period necessary to support responsible gaming monitoring, dispute resolution, and PAGCOR compliance reporting.
• Communications data: Customer support records are retained for two (2) years from the date of the interaction, unless longer retention is required for an ongoing dispute or legal matter.
• Marketing consent records: Retained until you withdraw your consent, plus a reasonable period thereafter for compliance documentation purposes.

08 Data Security

jjl16 implements industry-standard technical, organisational, and physical security measures to protect your personal data from unauthorised access, disclosure, alteration, destruction, or accidental loss. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the jjl16 platform is encrypted using Transport Layer Security (TLS), ensuring that your login credentials, financial details, and personal information cannot be intercepted in transit.
• Encrypted data storage: Sensitive personal data and financial information stored on jjl16's servers is encrypted at rest using AES-256 encryption or equivalent standards.
• Access controls: Access to personal data within jjl16 is restricted on a strict need-to-know basis. Staff with access to personal data are bound by confidentiality obligations and undergo regular data privacy training.
• Network security: jjl16's platform is protected by firewalls, intrusion detection systems, and regular penetration testing to identify and remediate potential vulnerabilities.
• Incident response: jjl16 maintains a documented personal data breach response procedure. In the event of a security breach that poses a real risk to your rights, jjl16 will notify you and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act.

09 Cookies & Tracking Technologies

jjl16 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, analyse site usage, and detect fraudulent activity. The types of cookies we use are as follows:

• Strictly necessary cookies: Essential for the operation of the jjl16 website. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without significantly affecting your ability to use the platform.
• Functional cookies: Used to remember your preferences, such as your preferred language or display settings, to provide a more personalised experience on jjl16.
• Analytics cookies: Help jjl16 understand how users interact with the website — which pages are visited most often, how long sessions last, and where users experience difficulties — so we can continuously improve the platform for Filipino players.
• Security cookies: Used to detect and prevent fraudulent account access, bot activity, and other security threats.

You may manage your cookie preferences through your browser settings. Note that disabling certain cookie types may affect the functionality of the jjl16 platform. Continued use of the jjl16 website following the display of our cookie notice constitutes your consent to our use of cookies as described in this Policy.

10 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jjl16. These rights are exercisable by contacting the jjl16 Data Protection Officer at the details provided in Section 14:

jjl16 will respond to verified data subject requests within thirty (30) days of receipt, in accordance with the timelines prescribed by the DPA and its Implementing Rules and Regulations. We may request proof of identity before processing a request to protect against unauthorised access to another person's data.

11 Minors & Age Policy

jjl16 enforces its 21+ age restriction through mandatory date-of-birth collection at registration and KYC identity verification. Any account where the registered user is found to be under 21 years of age will be suspended immediately, all funds will be returned to the payment source where possible, and the matter will be reported to PAGCOR in accordance with our regulatory obligations.

12 Cross-Border Data Transfers

In certain circumstances, the operation of the jjl16 platform may require your personal data to be transferred to, stored in, or processed in countries outside the Philippines — for example, where jjl16 uses cloud infrastructure or game technology providers based in other jurisdictions. In all such cases, jjl16 ensures that:

• The receiving country provides an adequate level of protection for personal data, or
• Appropriate contractual safeguards are in place between jjl16 and the receiving party, consistent with the requirements of the Data Privacy Act and NPC regulations on cross-border data flows, or
• The transfer is otherwise permitted under the DPA (for example, where the transfer is necessary for the performance of your contract with jjl16).

jjl16 does not transfer your personal data to jurisdictions that do not provide adequate protection without first implementing appropriate safeguards. You may request details of the specific safeguards in place for any cross-border transfer by contacting the jjl16 DPO.

13 Changes to This Privacy Policy

jjl16 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this Policy;
• Display a prominent notice on the jjl16 website informing users of the change; and
• Where required by law, seek fresh consent from affected users before the new processing practices take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how jjl16 protects your data. Your continued use of the jjl16 platform following the posting of any updated Policy constitutes your acceptance of the changes, to the extent permitted by law.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jjl16, you may contact our Data Protection Officer through the following channels:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that jjl16 has violated your data privacy rights. The NPC may be contacted through its official website and offices in Manila.